Client Information

Authority to Act


Authority To Act

A Customs Clearance Authority form must be completed by all clients. It allows us to act on your behalf. It must be filedl-in, put on your company letterhead and signed by an Authorised Signatory of your company. Please click here for that form.

Internet Enquiry

Please click here to download and complete the information we require to give you an indicative quote.

Trading Terms and Conditions

Please click here for the full Trading Terms and Conditions. Please note that all invoices must be paid within three (3) days of date on the invoice.

Bills of Lading - We are often asked what constitutes a Bill of Lading. Click here for more information.

Here are the New INCOTERMS 2010 - Click here

Customs Clearance and Endorsing Original Bills.

It is essential that clients understand the chain of responsibility for the likes of Customs Clearance and endorsing Original Bills of Lading. Shipping companies simply will not accept Original Bills if they are not correctly endorsed. Please see the attached form, which explains these issues in details, by clicking here.

GST Credits for Imported Goods.

The Australian Taxation Office (ATO) has provided detailed advice on claiming GST for imported goods.

Please click here to read the document.

We Save You Time

Customs Clearance Services


Our business is fully computerised and is internet linked with both Customs and AQIS.

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News & notifications for your business

  • 21.04.16

    Safety Of Life At Sea (SOLAS) & Verified Gross Mass (VGM)

    From 1 July 2016, revisions to the SOLAS Convention, adopted by the International Maritime Organization (IMO), and applied as law for Australia under the Navigation Act 2012, and subordinate Marine Orders will come into effect. These SOLAS amendments will provide that:
    - The shipper will be responsible for verifying the weight of the container and providing the verified gross mass to the Master on the shipping documents. To do this the shipper can use either:

    Method 1 Weighing the packed container
    Method 2 Weighing all the cargo and all other material loaded into the container then and adding the weight of the empty container (marked tare weight) to calculate the gross mass.
    - Weighing of packed containers, or weighing of cargo and other materials if method 2 is used, is to be carried out using calibrated and certified equipment (such as weighbridges, platform scales, pallet or industrial scales) to obtain accurate measurements.

    For further Information pease refer to these hyper links;

  • 19.12.14

    JAEPA into force on 15 January 2015 - two rounds of tariff reductions before 1 April

    The Japan Australia Economic Partnership Agreement, commonly referred to as the Japan Australia FTA or JAEPA, will come into force on 15 January 2015.

    This will provide the benefit of two rounds of tariff reductions for importers and exporters in the first half of next year, the first on 15 January 2015 and the second on 1 April 2015.